北南岛

The customer service was excellent.

Satisfied

The car was decent, but the service was terrible. There were some unexpected issues, and we had to return home immediately, so we had to return the car in another location, which cost over 2000 yuan. Additionally, the 20-dollar airport shuttle fee was frustrating. The staff at the rental office were only interested in taking photos and endlessly documenting everything. We needed help with our luggage due to our physical condition, but were ignored. The service attitude was very poor.

We needed a car to get us up the to the ski hill this season and this car did just that. An excellent vehicle and service received from Yesaway. The car was spotless and only had a few thousand km’s on the clock. A first for us in New Zealand, as most rental cars here have been around the clock a few times. Thanks Yesaway. We will be back.

Fast, easy and cheap. What more can I say. Faultless. Thanks.

The staff were lovely and even offered us an umbrella to keep in the car as rain was forecast. The Mercedes car we booked was involved in an accident a couple of days before we arrived but we were notified in advance and adequate replacement was provided with fuel included. It was refreshing not to deal with the big corporate rental companies.