The San Francisco location is too far and the wait time is long. Additionally, you have to wait for the car to be ready even if you've paid over a month in advance.

Bad attitude, indifferent and overbearing

The rental office is far from the airport and very inconvenient! Then the rental company charged us a bridge toll fee of $11 per day. It ended up costing me a lot of extra money. Don't use this rental company, they are a rip-off! I spent over $200 more after renting the car!

They kept pushing insurance, vehicle upgrades, and various add-ons. The staff had a bad attitude and didn't understand any Chinese.

Never rent a car from this company.