The service counter was unattended, no indication of when staff would return. The vehicle was dirty, old, the windshield washer fluid and brake oil were both at the minimum level. Poor service!

There was nothing unsatisfactory with the supplier. My dissatisfaction lies with QEEQ for not passing on the information about my child safety seat to the rental company.

The car provided was decent for the local standard, nearly new Hyundai Elantra. However, it did not have a parking sensor. When I booked the car, I asked the customer service of Zuzuche, and they said there was no limit on drivers. But when I picked up the car, I was told that adding a second driver would cost an additional 500 local currency, about 100 RMB. Since the Zuzuche order details didn't mention this clearly, we had to pay the extra 100 RMB.

The service is quite good

The vehicle is running well, the staff is friendly and helpful. Very satisfied.