We reserved a Jeep Wrangler (or similar) and we’re pleased to get the Jeep as requested. The staff at pick up and drop were quick and efficient. This is my second time renting from them and will definitely do it again. The price could not be beat!
We called and went immediately to the exact pickup stop and sat within 10 feet of the sign for pickup. The pickup van never came. I called and they said that the van had broken down and then another van would be there in 10 minutes. No van appeared. I called again after 20 minutes and they said a van would be there within 10 minutes. No van appeared after 20 minutes. I called again and rechecked that we are at the correct place and they said a van would be there in 10 minutes. No van appeared and within 20 minutes I called again but they only had an answering machine. I continue to call until midnight and we finally left and got a car with no problem from thrifty Rent-A-Car right inside the airport.
“Waited for over an hour for shuttle after calling 3 times. Driver and desk clerk gave opposing stori”
About Routes:4.0/10
Staff not friendly, can’t tell the difference between white and grey colours. Staff slow to give service. No compilation for waiting for waiting a total of 2 hours for shuttle.
Like: The keep was great. Less than $100 for MondayMonday-friday. Dislike: My information was not in system initially like I didn't have a reservation.
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Customer Service
great value for the money
Dislike: the wait for shuttle
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View more >Dislike: My information was not in system initially like I didn't have a reservation.