スペイン人運転、みんなは非市街地道路安全第一、くれぐれも彼らとねじれより速い。市街区は礼譲の通行人に注意しなければならない。また、バルセロナ市内の道路標識は、私たちが見ないのか本当に探しにくいのか分か

Very satisfied with this trip

We picked up the car in the city and rented a BMW X1. Within just half an hour, we saw two BMW X1s being rented out. Not many people were there, and the service was very friendly. They explained the rental process in detail, very convenient, and they didn't push insurance sales. (But at least you need to understand some English for better communication)

The store staff were rude and arrogant.

Overall, it was average compared to my experience with GORENTAL in New Zealand last year. I booked a Golf automatic, but upon arrival, they didn’t have the model and offered me a Volkswagen Touran instead. This car was too big for me, especially in the small towns of Spain. I requested a change and they provided a Citroën C3. I'm not sure if it's the same class as a Golf, but the driving experience was just okay — slow to start but good acceleration later. After receiving the car, the staff didn’t explain anything about the car, such as the location of the tripod, jack, how to use the lights, wipers, how to open the fuel and engine covers, or where to place the driving proof. I had to figure it all out on my own. Besides the order amount, there was an additional charge of 110 dollars as a deposit, which was not as generous as GORENTAL.

The store in Barcelona city center is easy to find. The service was great, and the instructions were clear when picking up the car.