The service staff were polite and did not forcefully sell insurance. The efficiency of car return inspection was also high. It's just that it was hard to find the service personnel when picking up the car, but there were no major issues. When leaving with the car, the first gate was to take a ticket, which was a bit confusing at first on how to proceed, but fortunately other people in their cars gave tips.

Generally satisfied

Incapable, poor service.

Very pleasant car rental experience. Definitely worthy of being Europe's top car rental company.

Did not get the original Passat Wagon, don't like Korean cars, and it's already over 18,000 kilometers.