ベネチア—洛米蒂余り—コモ—ミラノ空港

Average service attitude

Insufficient engine oil and seriously low tire pressure, which were not inspected at all. Wasted 2 hours on the road to refill tire pressure. There were also unauthorized charges.

Very good, quick pickup process

There's a daily limit of 200 kilometers and an extra charge for a second driver! This is ridiculous! I’m never renting from this company again! Also, the wait time during pick-up was very long.

Audi A3 diesel is a good and low km car. However it took over 90 mins to get served and receive the car. Other patrons had the same experience - we were not alone. Car arrived dirty, damaged and with low oil warning light on. I've never had to add oil for a hire car before. Europcar later tried to blame me for damages to the vehicle, thankfully we took many pics on receipt of the vehicle to prove our innocence. Customer service at Europcar have been unresponsive to emails throughout the experience.