オーランド・マイアミ−オーランド

Long waiting time in queue Staff pressured us to buy insurance, which was awkward

Car was a wrong size, pickup was terrible

There was about a 35 min to 45 min wait to get the car. You need more attendants to help! The return of the car was great!.....

Like: Good experience fast servers no sell for upgrade

Like: In the parking garage, there was no wait and we were able to get the keys immediately and start our vacation!
Dislike: The wait to pick up the car in the terminal was long. The person waiting on us, was also on her cell phone, while serving us. The car had lots of small dings and scratches where it had hit things and the paint had chipped off. On the form the attendant gave us in the parking garage, none of these were checked off and should have been. When I told the attendant that there were many dings and scratches, she just told me to mark them off on the diagram but she should have really come out of the booth since she was not serving any customers at that point, and should have gone over the condition of the car with us.