ロサンゼルスに米ラスベガス−グランドキャニオン优胜モンテレー−1号道路、ロサンゼルス

They immediately tried to upsell me to a 7-seater Pathfinder. Initially, I thought it was a free upgrade because the rental car website mentioned this model as part of the same group. Later, they persistently pushed for trailer insurance. Due to language barriers, I ended up paying a $500 upgrade fee. I realized the mistake when I got to the parking lot and went back to resolve it. After complaining to the car rental customer service, they reluctantly canceled the upgrade charges.

There is a free shuttle bus right outside the airport that takes you directly to the rental company. The service is very considerate.

Long waiting time, low efficiency

This company is fine if you understand English.

They promised a refund for the toll device fee if not used, but there was no device installed and no refund was given. They also aggressively pushed various insurance policies, but fortunately, I had already purchased travel insurance in my home country and only after showing this could I avoid buying more. There are a lot of hidden costs, not as mentioned on the rental site. Scam! Awful!