The elderly man at the Los Angeles rental counter was very patient, and there weren't many people. The attendant didn't check anything, just brought me to the car, handed me the key, and left.

Average

The service attitude was terrible. Cheap rental companies are not reliable. I waited for half an hour, and when I went to pick up the car, there was no car at the specified location. I had to find a staff member, and they gave me a different car. When I returned the car, they said the contract didn't match. It was a frustrating experience. I will never use them again.

Added on double in insurance they said I had to have.

Limited quantity of advertised car model. Will offer lesser equivalent and try to upsell on higher models. Otherwise, quick and fuss free pick up and return process.