The car was extremely dirty and every time I rent through the app, I receive a lower-class vehicle.

Counter staff is very friendly and helpful.

Easy to book and price is comparable if not lower than others.

we waited maybe a half hr but so what we were on holiday the staff were great they were busy but polite ,,a great bunch

did the job well

Horrible experience with very late pick up from Brisbane airport was a reason me late to business meeting and loosing $200. Also they charged my bank card for $82 additional yesterday without any notice and signing paper from dropping off desk. I might now only guess it was for bringing car for 1h later?

Everything is good with booking. Thank you.

The car was amazing, very clean and very fuel efficient. Picking the car up was a mission as the person on the phone directed me to the wrong pick up point. Then the man at the counter proceeded to chat with a customer for about 15 minutes while I waited. He didn't acknowledge me and could have wrapped up that transaction in much less time. He was a tall stocky man. Then the other guy who also didn't acknowledged me whilst tapping away on the computer served a man who walked in behind he. Not off to a good start. Thankfully dropping the car off was very smooth and the man was professional and efficient. Restored my faith in this car rental place.