The car was amazing, very clean and very fuel efficient. Picking the car up was a mission as the person on the phone directed me to the wrong pick up point. Then the man at the counter proceeded to chat with a customer for about 15 minutes while I waited. He didn't acknowledge me and could have wrapped up that transaction in much less time. He was a tall stocky man. Then the other guy who also didn't acknowledged me whilst tapping away on the computer served a man who walked in behind he. Not off to a good start.
Thankfully dropping the car off was very smooth and the man was professional and efficient. Restored my faith in this car rental place.
Is ACE affiliated with Hertz? I returned a car at Brisbane International and rented another one (due to a different drop-off location) while waiting at the designated spot. ACE sent a car to pick me up. The cars have good value for money; they may not be brand new but still very easy to drive and fuel-efficient. They didn't push for insurance, but I had already bought full coverage. A two-seater car was more than enough for two people.
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