Best ever...

Friendly & helpful staff.

Excellent great value for money. So easy to book on line!

It would be better if Ace gave their customers their local phone number to arrange pick-up from the airport. The 1800 number is just a recorded message. After a long flight it is frustrating to have to wait 40 minutes not even knowing if Ace will come to pick you up. Also had to wait for 20 minutes just to give my keys back at the end of the hire while they signed up new renters. They should have a dedicated staff member handling returns. When I finally got to the counter it took only 30 seconds

ACE Rental Cars is a good agency if you are seeking to hire a budget car for an extended period of time at a reasonable rate. The only downside is that their is little parking at the Brisbane Airport Location.

Horrible experience with very late pick up from Brisbane airport was a reason me late to business meeting and loosing $200. Also they charged my bank card for $82 additional yesterday without any notice and signing paper from dropping off desk. I might now only guess it was for bringing car for 1h later?

Everything is good with booking. Thank you.

The car was amazing, very clean and very fuel efficient. Picking the car up was a mission as the person on the phone directed me to the wrong pick up point. Then the man at the counter proceeded to chat with a customer for about 15 minutes while I waited. He didn't acknowledge me and could have wrapped up that transaction in much less time. He was a tall stocky man. Then the other guy who also didn't acknowledged me whilst tapping away on the computer served a man who walked in behind he. Not off to a good start. Thankfully dropping the car off was very smooth and the man was professional and efficient. Restored my faith in this car rental place.