Upon arrival, I was made to wait for nearly an hour. They didn't inform me in advance that a similar model wasn't available and directly gave me a lower-class car, forcing me to accept it. After two hours of arguing, they finally replaced it with a similar-class vehicle. However, when returning the car, they charged me an extra €956. When I asked why, the counter for different location returns just shrugged it off. Terrible car rental company.

Queue times depend on the situation. When it's busy, the wait time can be long. I waited in line for about half an hour.

The processing speed was rather slow, but the car condition was quite new. However, almost all of them are Peugeot vehicles.

There were quite a few people in line to get the car.

Two months after returning, I was charged a 42-euro fee. Customer service said it was for a traffic violation, but I don't recall any. I was very careful the whole time. Couldn’t figure it out, so I just paid.