The car was driven directly to the airport exit when we picked it up, very convenient. I provided the wrong phone number, and although it took a long time to find us, they did not complain at all. I saw a warning light on and thought there was something wrong with the car, so they gave us a replacement the next day. Their navigation was not accurate, they arrived two minutes late and still apologized. Excellent service!

When booking, they said there would be a sign, but there wasn't and I had to call them to come over. Also, it was actually at K1, not K2. So it was quite cumbersome; they didn't clearly tell me where to wait, so I ended up running around a lot. They were also very impatient.

Pickup of the car was smooth and easy. Friendly operator.

They put a good effort to counter offer when initial selected car not available.

customer service staff was efficient and pleasant. car condition in excellent condition

booking was smooth and easy.

Overall a great experience

Great experience, extraordinary deals and professional