Easier than expected.

The driver picked me up from KLIA2, then processed the paperwork at Terminal 1. After returning the car, they dropped me off at Terminal 2.

The order clearly stated that there would be someone to pick us up after landing, but no one was there. When we called, we were told they wouldn't come and were very rude about it. We had to find our own way and it took three and a half hours.

Staff were really helpful

Easy platform to make your life easy

Overall a great experience

Great experience, extraordinary deals and professional

Like: The car from Paradise Car Rental was exactly what we expected. We needed a GPS and this was found on the spot for us though we hadn't booked one at RM25 per day of course. Fairly new car, approx 20000 km on the clock and on delivery I was presented with the offer of a Touch and Go card to use. Nice touch, Waja. Overall friendliness of the staff. They gave me a lift back to KLIA 2 on drop off.
Dislike: No office or person at KLIA 2; so when I arrived there and called the number and no one answered I was worried but they sent an automated text to call another number which stayed engaged. Eventually, I got a person on the line and she very efficiently dispatched a driver (her manager) and car to KLIA 2. So other than that hiccup at arrival all went very well.