This satisfaction is for the car rental company, definitely not for QEEQ; a frustrating car rental experience. Picked up the car in Toronto on November 1st, had pre-booked for a one-way rental, but was told at the counter that the one-way fee of nearly 3000 CAD wasn't included, even though we clearly paid QEEQ, which included the one-way fee. We called the clueless customer service in China and they confirmed with the car rental company, but the car rental company was sure the one-way fee wasn't included and even showed us the order. QEEQ customer service said it might be an internal issue, which delayed our trip that day. QEEQ's mistake is extremely low-level for being in a foreign country! Please share widely for resolution!

Service is standard.

La voiture était mieux que nos attentes avec de nombreuses options (allumage des lumières automatiques, régulateur de vitesse adapté, ouverture du coffre électrique….) Rapidité pour récupérer et restitution du véhicule top

Aucune remarque négative

The car was excellent, big, extremely clean (it was just been washed). The people at the counter and the drop off were friendly and very efficient.

Like: Excellent service at both the Montreal and Toronto airports. Great minivan. Outstanding price and value.
Dislike: Nothing.