ミラノ、ヴェネチア、モナコ、マルセイユ、ニーム、ミラノ

Waited over an hour to pick up the car, speechless

This was the most problematic car rental experience I've ever had! We waited in line for 4 hours to get the car, and the reserved model wasn't available. They gave us a problematic car with no fuel instead. Throughout the trip, the car had various issues and eventually broke down halfway, delaying our trip by an entire day. Customer service wasn't helpful either. Thankfully, the hotel owner helped us communicate with the rental company. It took two months of coordination with the rental platform to get a refund for the taxi fare incurred due to the car exchange. Hertz going out of business is not without reason!

There were very few staff members. I waited an hour just to get the car.

I forgot

Hertz is good. Prices are a bit high, but they upgraded me to an SUV, so it's okay.