フランクフルト罗腾トゥマンガン・ノクドゥンド)−ハイデルベルクケルン—乗り村—福レン丹—アムステルダム烏徳列支-ロッテルダム特—ブリュッセル—列日——根フランクフルト

I had already bought insurance on the app, but the staff on-site made me buy it again.

There was a rude Chinese staff member when picking up the car at the airport.

Had to wait quite a while. The pickup location is a bit far, and you have to find the car yourself.

There were very few people, almost no queues. There are four counters where you can pick up the car. A young lady was very nice. However, a middle-aged woman was unfriendly to newcomers. One major dissatisfaction was that I booked a Volvo and asked if I could get one if I wait until the reserved time. They said it's impossible to get a Volvo.

We rented a car from HERTZ. The process was quite convenient and the staff were very friendly and nice. They checked our order, driver's license, age, and driving experience. The staff of the big company had a pretty good work attitude.