CAR RENTAL REVIEWS ON HERTZ AT FRANKFURT AIRPORT, FRA

Very good

Got a free upgrade to a brand new car with just over 2000 kilometers.

Very good

Excellent

Short queues and good service attitude.

I chose a Mercedes E, but got a BMW 320i Touring instead. Slightly disappointed.

I told the staff that I had to go to Switzerland and paid Euro 35 for travelling accross the border. I understood that part and paid. I was told the car had most likely the required sticker for going across the border, which it did not have and I paid Euro 40 at the border. When I returned the car I was told I had to pay an addional 52 Euro border fees, which was all in all very disappointing as my currency is South African Rands which is x 20 in other words I had to pay R 1840 in addion which is a lot for me !

I told the staff that I had to go to Switzerland and paid Euro 35 for travelling accross the border. I undertood that part and paid. was told the car had most likely the required sticker for going across the border, which it did not have and I paid Euro 40 at the border. When I returned the car I was told I had to pay an addional 52 Euro border fees, which was all in all very disappointingas my currency is South African Rands which is x 20 in other words I had to pay R 1840 in addion which is a lot for me !

Satisfactory

Very satisfied, as I arrived early and was supposed to wait half an hour to pick up the car, but they were flexible in solving the issue.

Satisfied

Very good.

Pretty good

Very good

Very satisfied!

Overall satisfied, but after refueling, the gauge indicated full. However, the store did not accept it after a few kilometers of driving and requested additional fuel payment.

Highly satisfied

Arrendé un auto Mercedez Benz y me entregaron un Renault. Creo que hay mucha diferencia entre los dos autos.

Arrendé un auto mercedez Benz y me entregaron un Renault.

Completely satisfied

The staff proactively explained the charges, no need to queue

When I arrived in the morning, the store hadn't opened yet. I was the first in line and got everything done in less than three minutes.