Out of nowhere, they requested some number, and even after calling the car rental customer service, they couldn't figure out what number it was. It took more than half an hour without providing any number before the rental was completed. I still don't understand the whole situation!

When picking up the car, I was informed that it hadn't been returned yet, so we had to wait around 2 hours.

Pretty good

When picking up the car, there was no staff to accompany me. I had to find the car myself, and no one explained how to use it. The staff told me that since I had full insurance, there was no need to inspect the car when picking it up. However, during the return, the staff conducted a thorough inspection and found a tiny spot under the front of the car, claiming it was caused by me. I really can't agree with that.

Everything was great!