This rental company forced us to buy insurance. We told them we already purchased insurance on the rental platform, but their response was: either buy insurance or cancel the contract and sign a new one at a different price. In the end, we had to negotiate with the rental platform to refund the insurance and buy their expensive insurance.
This car rental company forces you to buy insurance. We told them we already bought insurance on the rental platform, but their response was that we either buy their insurance or cancel the contract and sign a new one with a different price. In the end, we had to negotiate with the rental platform to cancel the platform's insurance and buy their expensive insurance.
This car rental company forced us to buy insurance. We told them we had already purchased insurance through the rental platform, but their response was: either buy the insurance or cancel the contract and sign a new one at a different price. We eventually had to negotiate with the platform to refund the insurance and buy their expensive insurance.
Overall satisfied, but the car model differed significantly from expectations. The power was insufficient. Hopefully, next time we can get the expected model.
Arrived at the counter at 7:30, no early pick-up allowed, had to wait until the scheduled time. Normally, they close at 9 PM, but we returned the car early at 8:30 PM the previous night. The inspector was gone, so we were asked to drop the keys in the box. So far, no issues have arisen.
Arrived at the counter at 7:30 AM but was not allowed to pick up the car early; they strictly adhere to the pickup time. Although the office usually closes at 9 PM, we returned the car at 8:30 PM the night before. The inspection staff were not available, so we were told to leave the keys in the box. However, there have been no issues so far.
It might have been due to a trade show and the European Championship, but I had to wait in line for 40 minutes. Upgrading to a Tiguan Allspace was indeed more suitable given our number of people and luggage, apart from the higher cost, everything was fine. Adding an extra driver costs an additional 100 Euros.
It might have been because of the exhibition and the Euro Cup, but I had to wait in line for 40 minutes. Based on our group size and luggage, upgrading to a Tiguan Allspace was indeed more suitable. Other than the cost, it was perfect. Adding an additional driver cost an extra 100 euros.
Very satisfied. Initially reserved an S60, but it wasn't available. The staff recommended an A5, but it required an additional 26 euros per day. The car was in excellent condition.
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Frances Browning
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