Standardized procedures

Overall service was excellent! The biggest issue was the language barrier, but I had a translator device. The staff was very patient.

This car rental company forces you to buy insurance. We told them we already bought insurance on the rental platform, but their response was that we either buy their insurance or cancel the contract and sign a new one with a different price. In the end, we had to negotiate with the rental platform to cancel the platform's insurance and buy their expensive insurance.

Very satisfied

Very good attitude, very patient