Only one staff member was handling things, and I waited for 20 minutes.

Even though I bought full insurance, the rental company staff still recommended their insurance.

They did offer me an upgrade for a very small additional fee but I wanted a larger boot so stuck to the original booking.

It is generally nice, but please check all scratches in time of check in, because they will count any scratch later Take in mind that they promise to give you back your hold amount after 2 weeks

Like: Parked car in another part of airport car park (not the drop off area) and was still able to go through the drop off procedure. I would rent from again.
Dislike: Nothing to do with the rental company, but dropping the car off back to the right place within the airport was a pain. Airport doesn't have enough signs. Ended up using up too much fuel and getting charged since car was no longer showing full tank. Also I wished they had a base in terminal 3, as travelling to terminal 1 with a lot of luggage and in the heat was very uncomfortable.