トスカーナベネチアミラノ

They withheld a full tank deposit when picking up the car, but I didn't get it back when I returned the car. Self-service return was convenient, but the next morning I was told there was damage to the car. The local store couldn't resolve it; I had to wait for the platform's customer service to communicate with me.

I've rented from Hertz several times, and each time was very smooth with no issues. The service is very professional, and the process is simple and user-friendly. Bravissimo!

Due to communication issues between Zuzuche and Hertz, I didn't get the car at all. I waited for two hours and had to rent a manual vehicle from Europcar at a higher cost. Extremely dissatisfied with the service provided by Hertz and Zuzuche!

We arrived at the rental company at the appointed time, but they couldn't provide the reserved car model on time.

Crowded, average attitude