Never got the rental! No answer when calling for pickup.

Worst possible operation possible. Transportation didn’t meet needs of family size. Never responded to my emails. Rude when called to talk to rep on phone. I was told owner is out of the country and can’t do anything to make it right. Was going to be given another van but was lied to about it being rented... it had a flat tire. I took a picture in case you forget. Also the upcharges were definitely a blindside considering I was told the toll pass would activate at no charge... my receipt says $50. That’s not free. Being told I could go rent somewhere else last minute is a joke. Scam of a business. I will be posting online to make future renters aware.

I reserved an SUV but was given a VW Passat. The rep attempted to switch out the vehicle without an adjustment to the price. Getting the price adjusted was a task. He didn't want to do it. The vehicle itself was dirty and had registration that was expired in June.

Extremely disappointed. Hidden cost that was only explained at the counter. Representative had a pay up or leave attitude. Will not rent from them again.

There was no pick-up at the airport, we couldn't get through to the car rental company. We took an Uber to the address listed on the receipt, no one was there. We went to another car rental company and they helped us locate your company with a working phone number. The company JC Car Rental was now open but we couldn't rent a car for the agreed upon amount. This company was operating illegally according to state law in Florida. We are owed the deposit and the Uber ride cost. In the end, we had to rent from another company without a reservation costing us a lot more than if we had dealt with a reputable car rental company in the first place.

The only bad experience was I stated I was bringing the car back at 10am later decided to close to boarding and was there at 830am. But the mgr. was extremely helpful and the return went smoothly. Next time if I change the time I will call in advance also .They also returned the security deposit promptly and did not keep it a few days as other car companies. Will use easyrentcars.com in future and will recommend JC to others