It's a small rental company and they don't speak Chinese.

I've driven abroad quite a few times, but this is the first time I've had to pay for parking to pick up a rental car at the airport. Was I the one who parked it there? I rented a car in Dubai for just half a day, and while the rental fee was only 100 dirhams, the parking fee was 50! They kept urging me to leave within ten minutes or pay another 50 dirhams! I'm not sure about airport parking fees, but parking is free almost everywhere in Dubai. Everything in Dubai is pricey except parking. Although it was indeed mentioned in small print on the rental agreement, it was easy to miss!

Unreasonable demands, very anxious during the rental period

The Gentleman who helped me at the front desk when signing the contract ( Jim ) was a fantastic guy. Very professional indeed.

Would have been good to have been escorted to pickup location. Had a little difficulty finding the car in the general pickup car park one level up and away from Arrivals. Wasn’t told to report into second rental office - was given number plate of car only.