I was involved in an accident and Fox was no help! George (ID 5376) in corporate told me that Fox took care of the car that was totaled but to help me get back to town (90 miles away) or medical care was not their responsibility. He was rude and when I asked to speak with a manager he replied, "we are the highest". The only good encounter I had was Cody in the Las Vegas office. He showed empathy towards our situation and assured us our insurance covered the car.
El personal que me atendió fue algo racista. Preguntas innecesarias y comentarios fuera de lugar. El precio es bajo pero no lo vale el pasar por humillaciones.
They do not have a free shuttle to and from the airport, they charge $1.50 plus Tax each way. you use the shuttle
About QEEQ:10.0/10
Free shuttle advertised on the website should be removed, they charge a fee of $1.50 plus tax each way if I want to use the shuttle to and from the airport
I didn’t get the right car so the agent told me to upgrade into a standard SUV, Hyundai Santa Fe. She told me for 10.00 a day but in my last e-mail it’s 12.00 dollars that was 2.00 dollars more. That’s completely stealing my hard earned money so I’m rating you guys poor monetary and service wise. ☹️
Good price. Fair overall service at best. The car was overdue for retirement.
About QEEQ:8.0/10
Satisfactory
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Customer Service
Don't get in an accident....service is not good!
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