米カリフォルニアの一号道路

There were quite a few people, but fortunately, the car rental service counters at San Francisco Airport are numerous. A short wait was all it took.

I rented a SUBURBAN but got a GMC, both large American SUVs. The cars were new and fully equipped. Unfortunately, no one was there to show me the features when I picked up the car, so I had to figure everything out myself. Some functions might remain unclear. The return staff were not very friendly or proactive.

The category of car booked was not available and had to pay extra

Rate was not very beneficial for the car I got

The person at the counter insisted that I had to purchase a full tank of gas, and that it was part of the promotion of getting a Ford Fusion. Easyrentcars did not state that and it was not required, but when I told the staff person I would fill up myself, he insisted that he would have to give me a different car. I kept the Ford Fusion and signed the contract with the added cost of a full tank of gas. Then when I went to get the car at the garage, I asked them about the promotion that required me to purchase the gas, and they were totally dumbfounded. They redid the contract without the gas, but still ended up charging almost $20 more then the price quoted by Easyrentcars.com. i had them re-do the price when I returned it, but the whole process was an attempt by Thrifty to not honor the price that was quoted.

The price quoted was the best, and I would recommend that you at least get a quote from here before booking.

Like: Service staff was friendly and helpful
Dislike: Waiting time at SF airport car pick up was too long