They added unnecessary services when renting the car, charging over 100 euros extra.

Hertz provided the service, and it was very good

I asked for a diesel version, but they gave me a Volvo XC60 instead. The space is ample, and it easily fits three 26-inch suitcases with room to spare.

When picking up the car, there was no staff to accompany me. I had to find the car myself, and no one explained how to use it. The staff told me that since I had full insurance, there was no need to inspect the car when picking it up. However, during the return, the staff conducted a thorough inspection and found a tiny spot under the front of the car, claiming it was caused by me. I really can't agree with that.

After leaving the garage, I found the tire pressure warning light on. I went back to ask the staff, and they replied: It's like that, no problem. For the following 8 days, the tire pressure warning light was always on. Indeed, there was no issue, but it made me overly anxious about manually checking the tire pressure. The car itself was pretty good!