I rented the car based on your promised price of $55.18. When I got to the rental counter, the representative gave me a price of $80.55 for the same reservation I had made through you. I asked why the difference. Her response: taxes. I said taxes were included in the original reservation. When I refused to pay $80.55, she said she had no more cars and I was essentially stuck, just having completed a 24 hour trip, ending in Newark. So I took the car for $80.55 but am going to dispute the difference with my credit card company. When I returned the car and received an itemized receipt, it showed three separate amounts for various things like emergence road service, premium road service, etc. that I had never accepted, or even been asked to accept. The Dollar agent should be fired for her lies.
Very satisfied. No upselling, and the waiting time in line was short. Dollars car rental company offers no upselling, and both pick-up and drop-off were quick.
The queue was extremely slow, the clerk was like flash from the movie, it took nearly 2 hours for 5 people. They also got my name and address wrong.
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