Good

We rented the car in Christchurch and returned it in Auckland. When we arrived in Auckland, there was no record of our rental. We ended up waiting nearly an hour to finalize everything. The company is small and seems to try to find issues with the car to claim insurance (others returning their cars felt the same). We managed to avoid extra charges after insisting on our point, even though we had purchased full insurance.

Hardly any queue, and the wait time for picking up was short

The return process was a bit slow

Excellent all round

Seemed to be easy to use, will try them again