English was not their first language - struggled with basic conversation which was frustrating. Lack of urgency to get us to check in on way home was frustrating even tho we kept them informed of our late eta.
“Heavily overcharged for a small ding that I didn't cause”
About EZU:6.3/10
On drop off, they will definitely go out of their way to find the smallest ding or scratch possible. I was charged $500+ for a tiny ding on the front bumper, even though the staff said it'd probably be around $150. Definitely not worth the cheaper car rental rate when they appear to make their money off small dings that you didn't cause.
About QEEQ:10.0/10
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