Heavily overcharged for a small ding that I didn't cause

Good attitude, short waiting time

Lovely staff at EZU - thank you.

We were hoping for a hatchback but ended up with a saloon. Luckily the boxed bicycle would just fit in. Having the bike caused problems at the airport pickup as the car couldn’t take the two of us as well as the bike. One of us had to wait for another vehicle. We did say we had a bike when we phoned to ask to be collected! Other than this small hitch, the whole process of getting the car was quick and straight forward. The staff were extremely pleasant.

It was extremely easy and quick to book a car on Easyrentcars.

The staff was very friendly.

What if change the booking details after would great.

English was not their first language - struggled with basic conversation which was frustrating. Lack of urgency to get us to check in on way home was frustrating even tho we kept them informed of our late eta.