The queue wasn't long and it was pretty quick.

1. When I arrived at the store, the car delivered did not match the one I reserved; 2. I had to pay extra to switch to the same model I reserved; 3. After returning the car, even though the tank was full, I was still charged as if it wasn't; 4. Various charges kept appearing afterward, even more than two months after I returned the car, there were still unexplained charges;

i initially got a suburban which was extremly dirty and in poor condition, i went back to budget and they did their best to gove me a batter car. thanks for Katty's effort, my experience was great

all good, cheapest price and delivered as promised

All are in order and convenient

Need more information on insurance in the total price included/excluded with the rental and not over at counter when picking up which can cause a queue and time wasting.

La voiture était très pratique, fiable, économique en essence. Mais le coffre était trop petit pour même 2 valises. Il y avait d'autres voitures avec un coffre plus large, mais malgré ma demande l'employé n'a pas voulu faire l'effort d' honorer ma demande.

Tout etait bien agencé sur la plateforme