フランクフルトシュツットガルト黒い森-シュツットガルト-フランクフルト

Terrible! Everyone, be careful. This place is worse than smaller rental companies. They scammed us for extra insurance and a full tank of gas! Afterward, they tried to dismiss our complaints with a contract we never saw, and the signature was clearly copied and pasted! Never again, even if I can't find another car, I won't choose Avis!!!!

Both pick-up and drop-off were very convenient.

I clearly stated no vehicle upgrade and showed the staff my order showing I had purchased super cover. The car provided was the basic model I booked, yet I was still charged for vehicle and insurance upgrades when I returned the car! The complaint has not been resolved yet. Terrible service!

Inconvenient

The service was actually quite good. They patiently answered our questions, and there were staff members at the pickup point.