Would definitely use service again

Very dissatisfied. I booked a Touran, but ended up with a seven-seater van. This made our trip very inconvenient, especially given the narrow streets and height restrictions in European parking garages. The rear seats could be adjusted as per the instruction manual provided, but it was difficult to install. When I sought help from the staff, they threatened to fine me 1000 euros for adjusting the seats, despite there being instructions in the car indicating that we could adjust them ourselves.

Renting a car was very convenient, the process was simple, and returning the car was also relatively fast.

Very good

Renting the car was convenient with no additional sales pitches. They only asked about full insurance. The self-service pick-up was clear and the charges were transparent.

The car had some technical issues, changed the language during a trip Super flexible as I came a day late and they held the car

When I realized I booked a day early. they wanted to charge over $ 800 more which isn't a great experience.