The car not cleaned, no coolant, no windshield washer fluid, etc...
JDD
Canada
Reviewed: Fri, Mar 8, 2019
About Routes:6.3/10
We have asked for the following refunds without a response as of today.
coolant: 15.26
windshield fluid: 3.11
not incursion into USA: 13.00
TOTAL: CANADIAN $31.37
It's all a trick. I booked a Grand Cherokee but got a Kia wagon at the store. They shamelessly claimed it was an upgrade. Being in a foreign country, we had no choice but to accept what they said. Do they really think customers can't tell the difference between a Grand Cherokee and a Kia wagon? I will never rent from this company again! This is how overseas car rentals trap you, and this rental agency is no different!
The counter staff was great through the process. The new location is closer to the airport viscount station, so the shuttle service is fairly quick. New location is bright, open, and features free wifi...
About QEEQ:10.0/10
This is my sixth or seventh time renting through Easyrentcars and the process has been flawless as always.
“Friendly staff, great vehicle and an awesome rate. Will definitely rent again.”
About Routes:9.7/10
Pick up paperwork took a little longer than expected. As a bonus I was able to book the car for an extra day at the same great rate when I picked it up. Returning the car was super easy and quick.
About QEEQ:10.0/10
Booking was easy and smooth.
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The car not cleaned, no coolant, no windshield washer fluid, etc...
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