the car was running over 89000 km have noise on the road mitsubishi small instead of Accent Huyndhy, they accused me of a small damage in the front right while
I only drived the car 30 km to the hotel and back. They blocked 2500 AED inspite having full insurance coverage
I didnt get the car which I had booked however alternative was good enough with lots of space for luggage. Car needed air in the tyres and that should have been done before the collection. Counter service was good however collecting the car took longer than I expected. After the rental I have seen 2 transactions on my credit card and it would be good if EasyRentCars would send an invoice either via email or in the app explaining the charges.
“With you was very good with fast cars was very bad”
About FAST RENT A CAR:5.7/10
Very bad experience from Fastcars, they want to sell upgraded insurance, when I refused they started to threaten that if any scratch happens they will ask for 2500, they repeated that (philipno lady)
Their location needs a taxi from T2 to T 1 i paid 90 dirham both ways. Then upon inspection they refused to note small scratches and they delayed me for around 30 minutes to bring the car. I called them on their dxb branch they don’t answer calls. They are really bad with customers
Horrible service, after waiting for almost 40 min, they got me a messed up old car with very loud squeek noise although I have booked it a week earlier.
They wanted to charge me extra for exchanging it and delivering it to the airport.
After returning it, they blamed me for a hubcap scratch which i could not verify since I was handed the car in a dark parking lot outside of the airport.
everything was fine, but I just found out after 1 month of giving them the car and when I went back to my country they made a lot of payment ( randomly ) just to take as much money as they can ( i have proof ) and now I need to deal with the bank because of them, Do not buy from this company they will steal your money after they make sure you go back to your country
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