First time renting a car, the service attitude was very good, the rental process was smooth, the paperwork was simple, and the value for money was great. Very satisfied with this car rental experience.

Very dissatisfied. Without informing me, a fee was suddenly charged after 3 days, claiming the fuel tank was not full, even though it was only one bar short. Charged over 170 CAD which is very unreasonable. Poor user experience. The car was not the one I selected; each car has a different price. I specifically wanted an American car but got a Korean one. How is the price difference calculated? Seems suspicious.

Very convenient. The company is right outside the Calgary airport. The car was ready, we just picked it up and drove off. Returning the car was even more convenient, no formalities, just handed in the keys and left.

Service was satisfactory, but there were too many sales pitches.

Alamo is on par with Enterprise, Hertz, and other companies with excellent service! The car was in good condition (new car), and the pick-up and return process was convenient.