Pick-up and drop-off are relatively easy, but an extra AUD 276 was charged during the rental, which I don't understand as it exceeded the booking cost by EUR 50 without any expense statement.
Pickup was fine, but returning the car was a hassle. There was no onsite inspection unlike other companies. Nobody was there from the company, and the instructions on where to park were unclear. I had to ask staff from other companies to finally find the parking spot.
My only problem was when I was booking - I put my flight details in as JQ631 - your computer program does not recognize the JQ for JetStar - it only needs the numbers - your computer program should be sensitive to this and be able to override it. I was stuck for several minutes trying to work out what was wrong.
“It's very convenient in picking up and dropping off. Is right at the airport. This is awesome.”
About Europcar:10.0/10
The car is fine, spacious enough for 5 of us. The counter staff is awesome.
Everything is fine. Thank you so much, Europcar.
About QEEQ:10.0/10
Unfortunately, I did not get any price drop offer. It would have been better if i do.
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Good car with reasonable price.
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