VERY dissatisfied! You lost a customer!

It was fantastic

Keep the excellence

They picked us up 45 minutes late. They took us on a minivan to a trailer office. They told me they don't open until 6am and my flight leaves at 730am, so it wouldn't work for us by returning the vehicle, but the most disappointing issue was the insurance. They tell you that your own insurance is not enough and pretty much force you to get their insurance, which janks up the price. Avoid these scammers is my humble advice.

Great to find the lowest rate, however, I'm in a claim about my last booking, because I ended up not using the reservation that was already paid due to a horrible experience with the rental car place. Let see how it works...

didn't accept insurance bought on easyrentcars.com, made a contract for a different car and gave the different car, had to go back to correct it. Exterior paint was peeling off, interior car seats had stains

The P/U point was hard to find because there were no signs saying where we would be picked up so we called and it still wasn't too clear. There was a lot of extra paperwork that had to be done once we got to the actual rental counter that was run by the same guy that picked us up including taking pictures of my credit card and keeping them on file. The car needed BRAKES because they were grinding and the wipers needed replacement and wiper fluid. The one good thing was that after checking the car for damage before we took it there were pictures taken and sent to my email so I had a copy if needed. There was also a ridiculous 29.99 CHARGE if you went through a toll plus the actual toll charge or you could pay 7.99 A DAY in advance! even if you never went through a toll which was more then the rental price of the car.

Easyrentcars was EXCELLENT in price and follow up instructions of what was needed for the rental and even allowed the use of a coupon discount.

The wait for the shuttle was almost an hour. The desk answered the calls at first, then he told me to call the driver, who of course didn't answer. I was concerned after a half an hour about whether I was being stood up and would have to book another car. The seats, front and back were badly stained. I'm lucky I didn't wear dress clothes or have to impress anyone.