Waited for a long time at the airport with no one to pick us up

The vehicle was several years old having over 100,000 km, poor air condition and overall poor performance. The agent refused to issue another appropriate vehicle. The absolute rental experience in my life.

Guys, I got to the airport pick point 30 min before you close. It was not my fault it took you more than 30 min for the transfer to show up and take us to your location. You still charged me 25$ extra! That's the reason of my bad review, I did complain at the desk but your guy said it was the rule. if I knew I was paying 25$ extra you wouldn't be my choice for rental. Please fix that.

Welcome were not very kind both time. The oil for the engine was critically low, we could have blown up the car engine. And they made us pay for the oil. I will never book surprice rent a car again, and I will pass the message.

Not a single problem with the site and booking

yes waited long time at airport to be picked up