ストックホルム—オスロ—コペンハーゲン

The pick-up and drop-off processes were very quick. The store added an extra 2150 yuan fee, which included an additional driver for 500 yuan, driver insurance for 450 yuan, and fees for exiting Denmark costing 300 yuan, along with a bridge toll of 900 yuan. Additionally, there was a 5050 yuan deposit, totaling 7200 yuan. Upon returning the car, they charged a 3000 yuan damage fee because the car's underbody protection rubber was scraped off by sharp metal in the parking lot. We needed roadside assistance from the insurance, and the rescue personnel ensured the car was safe to drive before making minor repairs on-site, allowing us to continue our trip without further issues. We appreciate this very much.

We arrived close to 11 PM and 2 lovely staff members were still diligently working. They were organized and knew their responsibilities well. The parking lot was right near the rental center and a gentleman personally guided us there, which was much better than our experience in Amsterdam.

Overall satisfied, but they forgot to send me an email

The service at the store was excellent.

Kindly surprised by renting the car from Alamo. Staff at the counter was not pushy, they made me feel comfortable and provided friendly advisements all the way through. Can only recommend, one of the best experiences.