Excellent service, the reception lady was super cute. I do have one note: the phone number provided by QEEQ in the order was incorrect, and it didn't mention that the shuttle pick-up point is at Gate 2 of Christchurch Airport. Due to the time difference, I couldn't reach customer service. We were in a rush and had to ask around at the airport for help, while the company staff were waiting for us at Gate 2. We ended up wasting half an hour.

The shuttle service was prompt, but note that the communication phone line is in English.

The location is just a 5-minute drive from Christchurch Airport, very quick. When picking up the car, you need a NZD 2500 pre-authorization, hoping it will be refunded quickly. If the vehicle gets damaged, they will deduct NZD 2500 and then refund based on actual repair costs, which feels a bit unsettling. Not sure about the efficiency of New Zealanders, whether it will take a long time or not.

There were plenty of vehicle options, but the pickup process was a bit lengthy due to issues with vehicle insurance and the rental deposit. Other than that, everything was good.

Very satisfied. The staff was enthusiastic and efficient. The car was also very nice.