flat tire...

Car was very old and hard to find the location and they have charge me more what they have show me at booking time I am never going to work with TUF

The car was in poor condition. The check engine light was on, the fuel was not full, and the shocks were compressed. I was quoted $164 with taxes/fees included. I showed up and they told me it's now $481 due to additional taxes/fees. Not a very safe/secure location and off the beaten path. Stay away from this scam.

Staff not on time. My agreement/reservation was not honoured. Extra charges. Wrong/ larger car. When questions asked staff would ignore or deny or walk away, and also lost their ability to speak English. I will be contacting the authorities. Business next door I sought out for help reports this happens often.

Tu Florida is a rip off company, I reserved a car for $76 and they made me pay $360. The forced me to pay an insurance they allegedly said it was mandatory and it wasn't. I had CDW insurance from my visa credit card and they immediately said I needed another insurance. The lady who helped me had the worse customer service and she said that I wasn't renting a bicycle. They overcharged me against my will. My friend who rented an SUV on that same day and also rented a GPS even paid less than what they made me pay. I demand to receive a refund from this poor service and this rip off company.

We never got our car. We called and called for a shuttle from the airport at the time we booked. No one answered the phone. No shuttle ever came. The airport said that TU Florida was out of Business. The online reviews said it scammed other customers and we rented from a different company