It took a long time to complete the paperwork when picking up the car, almost an hour. The staff during the drop-off process was very efficient, only took two minutes.
We rented the car in Christchurch and returned it in Auckland. When we arrived in Auckland, there was no record of our rental. We ended up waiting nearly an hour to finalize everything. The company is small and seems to try to find issues with the car to claim insurance (others returning their cars felt the same). We managed to avoid extra charges after insisting on our point, even though we had purchased full insurance.
1. Spacious
2. Not a saving fuel Car but it is expected
3. Easy to manage
About QEEQ:10.0/10
Smooth and Customer oriented. And most of all i can Find cheaper spacious Car for five of us
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Customer Service
Long wait to get the rental, but good vehicle and very fast drop off.
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