Never go back.

The van front break was very bad condition. I suspect a transmission problem since its producing a wearied noise on the lower gears.

Everything went well as expected. Good value for the money through easy car rental.

There were no SUVs even though I had paid a deposit for an SUV; they were telling everyone who was picking up their car that "only minivans" are available. The staff was beyond rude and completely unsympathetic, with a "take it or leave it" attitude. The AVR facility was nowhere near the airport and we had to take two shuttles to get to that facility from Midway. I will never rent from AVR again.

The operation there wasn’t meant for large quantities of people. Only one person at the location renting cars for over 10 customers at the time of pickup.

The Large SUV ( GMC Yukon or similar as advertised ) turned up to be a Dodge Durango. When I complained that it's a compleatly different class car I was told that it's a 7 passenger car as well. We were 3 adults, 2 kids, 2 carseats, ski, snowboards bags and luggage bags and simply couldn't fit everything in there as it wasn't big enough of the car. They don't have any bigger SUV's in there. Dodge Durango is a full size SUV and you can rent anywhere at a much better price.