Good experience and no expensive

Professional & helpful counter staff.

Useful & efficient service.

Facility was dirty; counter staff was not friendly; added some charges (not outrageous, but unexpected). Overall was OK at best, but I hate getting overcharged last minute.

You're not able to reach an actual person when you call the phone number provided. My plane was delayed by 3 hours. I tried calling to let them know that I'd be late but wasn't able to get through to anyone. When I got there they had canceled my reservation and said they didn't have any cars available. I was stranded in a place away from home without transportation and they weren't willing to help me figure something out. I then took there shuttle back to the airport to see what I could do from there. The shuttle driver was great, very positive and helpful. Being overwhelmed by what had just happened I forgot my coat and wallet in the shuttle. I didn't realize it until I was in a taxi on the way to my hotel. I tried calling the rental agency but wasn't able to reach anyone. All around unfortunate and hard experience.

I came to Dallas every 20 days can you give me more discount every time because I like your car .

Never got picked up at pick up point! Unable to contact rental office via phone or in person! Poor