The receptionist of Indian origin had the attitude of a state-owned store clerk from the 80s, constantly pressuring me to buy insurance. After I informed him that I had already purchased full coverage, he reluctantly let me sign the contract. Only after signing did he tell me that the reserved Prado had been replaced with a Ford Everest! The performance is nowhere near comparable to the Prado!

I was supposed to pick up the Benz GLE at 11:00, but it was not available until 18:00. Fortunately, the store arranged a Mitsubishi for me to use in the city, but it did delay my schedule a bit. I hope this can be improved. During this period, I contacted the rental service, but they couldn't resolve it either.

Very satisfied

Everything was good!

Thrifty are the best rental car company as they make the process so easy.